Privacy Policy

Last updated: January 1, 2025

Privacy at a Glance

  • We collect only the personal data you voluntarily provide, nothing beyond what's needed to respond to you.
  • We never sell, rent, or share your personal information with third parties for marketing purposes.
  • You control your data, you can request access, correction, deletion, or export at any time.

Information We Collect

Personal Information

We collect limited personal details — such as your name and email address — only when you voluntarily provide them through our contact form, loyalty discount claim form, or support requests. We do not collect personal information passively or without your knowledge.

Usage Data

Non-personal usage information may be automatically gathered to improve software quality and website performance. This includes anonymized performance metrics, error reports, and feature usage statistics. This data cannot be used to identify individual users.

How We Use Your Data

Any personal information you provide is used solely for the following purposes:

  • Providing technical support and responding to your inquiries
  • Processing loyalty discount claims and verifying prior purchases
  • Sending product updates to users who have opted in

We do not sell, rent, or share your personal data with third parties for marketing purposes, under any circumstances.

Data Security & Protection

We employ industry-standard security measures to protect the personal information you share with us, including:

  • Encrypted data transmission (TLS/HTTPS) across all pages
  • Secure servers with restricted access limited to authorized personnel only
  • Regular security audits and dependency reviews

No method of internet transmission is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correct — request correction of any inaccurate or incomplete data
  • Delete — request deletion of your personal data from our records
  • Export — request your data in a portable, machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Cookies

This website uses a minimal session cookie required for CSRF protection on our contact and discount forms. No tracking cookies, advertising cookies, or third-party analytics cookies are set. If reCAPTCHA is enabled for form submissions, Google's reCAPTCHA service may set its own cookies — these are governed by Google's Privacy Policy.

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact

If you have questions about this privacy policy or how we handle your data, contact us at [email protected] or use our contact form.

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